SkinGuide ("we", "us", or "our") operates www.skinguide.beauty (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller

SkinGuide is the data controller responsible for your personal data.

Contact: info@skinguide.beauty

2. Information We Collect

Account Information: Name, email address, profile photo (via Google Sign-In)
Skin Type Assessment Data: Your questionnaire answers and calculated skin type
User-Generated Content: Product reviews and ratings you submit
Usage Data: Analytics data via Google Analytics (with your consent)
Technical Data: IP address, browser type, device information (anonymized)

3. Legal Basis for Processing

We process your personal data based on:

Consent: You provide explicit consent for Google Analytics tracking
Contract Performance: To provide skin type assessment services
Legitimate Interest: To improve our service and prevent fraud

4. How We Use Your Information

To provide personalized skin type analysis and recommendations
To save and display your results and skincare routine
To display your reviews to other users (publicly visible)
To improve our service through analytics (with consent)
To comply with legal obligations

5. Data Storage & Retention

Where: Data is stored on Google Cloud Platform (Firebase) servers in the United States with GDPR-compliant safeguards.

How Long:

Account data: Until you delete your account
Skin type results: Until you delete your account
Product reviews: Until you delete your account or request removal
Analytics data: 26 months (Google Analytics default)

6. Third-Party Services

Google Authentication: For secure sign-in (Privacy Policy)
Firebase/Firestore: For secure data storage (Privacy Policy)
Google Analytics: For website analytics (requires your consent)

We do not sell your personal data to third parties.

7. Your GDPR Rights

Under GDPR, you have the following rights:

Right to Access: View all data we hold about you
Right to Rectification: Correct inaccurate data
Right to Erasure ("Right to be Forgotten"): Delete your account and all data
Right to Data Portability: Download your data in JSON format
Right to Withdraw Consent: Opt out of analytics tracking anytime
Right to Object: Object to processing based on legitimate interests
Right to Lodge a Complaint: File a complaint with your local data protection authority

8. How to Exercise Your Rights

9. Cookies & Tracking

We use cookies for:

Essential Cookies: Authentication and session management (required)
Analytics Cookies: Google Analytics usage statistics (requires your consent)
Marketing Cookies: Personalised product recommendations (requires your consent)

You can manage cookie preferences via the cookie banner or browser settings. Every consent decision is recorded with a timestamp for your protection.

10. Data Security

We implement industry-standard security measures:

HTTPS encryption for all data transmission
Firebase Authentication with OAuth 2.0
Firestore security rules to prevent unauthorized access
Regular security updates and monitoring

11. Children's Privacy

Our service is not intended for users under 13 years old. We do not knowingly collect data from children. Google Sign-In requires users to be 13+ per Google's Terms of Service.

12. International Data Transfers

Data may be transferred to and processed in the United States. We ensure adequate safeguards through Google Cloud Platform's GDPR-compliant data processing agreements.

13. Changes to This Policy

We may update this policy. Changes will be posted on this page with an updated "Last Updated" date. Continued use after changes constitutes acceptance.

14. Contact Us

For privacy questions or to exercise your rights:

Email:info@skinguide.beauty

Data Protection Officer: info@skinguide.beauty

Privacy Policy (GDPR Compliant)